ITS - Telephone Services

Telephone Services | Policy Statement | Cell Phones | Voicemail


ITS has recently started a project to replace the Avaya phone system with a new Cisco Voice over IP (VoIP) phone system.  The fourth phase of this project involves swapping the old Avaya phones in offices with the new Cisco phones.  For your reference a listing of phone moves to be by building by date is provided for your reference. These upgrades will not include Call Centers until a date this fall.

Current Avaya Telephone Information
New Cisco Telephone Information
VoiceMail Information
Directory Information
Billing and Long Distance
Cell Phones
Campus Operator

Information Technology Services has management and operational responsibility for the University's telephone switch. Voicemail is available for all BGSU extensions and long-distance rates are $.10 per minute for all calls.

The Operator Services area provides telephone directory services for the campus. The Operator service is available

  • Monday through Friday from 7:30 a.m. - Midnight
  • Saturday and Sunday from 8:00 a.m. - 5:00 p.m.

The Operator may be reached

  • on campus by dialing "0"
  • off-campus by dialing 419-372-2531

Policy Statement - Report a Telephone Problem - Unified Communications