Frequently Asked Questions

 

Why is there a new portal?

Updating to a new portal allows for a move to new hardware and systems. The current MyBGSU portal is maintained on aging hardware and utilizes web technologies that are out of date.

Will the new portal utilize a mobile app?

There will not be a separate mobile app but rather the new portal will be set up so the web site information will work correctly on mobile devices. 

What browsers can I use with the new portal?

The new portal will support IE8/9 and current releases of Firefox, Safari and Chrome. Although these are versions supported by the portal they may not be the currently supported version for applications accessed through the portal, such as PeopleSoft.   

Where can I find a link to my email in the new portal?

In the top right corner of the portal, you should see a list of all the roles you have at the university such as Student, Employee or Faculty. Click directly on whichever link applies to you and the email link should be at the top left of the page that comes up.

I am missing some services I was able to access before in the old portal.

In the top right corner of the portal, you should see a list of all the roles you have at the university such as Student, Employee or Faculty. Click directly on whichever link applies to you to be taken to a full list of all of your services.

Can I still use the old MyBGSU?

Yes, just click the old MyBGSU link at the bottom of any page in the new portal.

Where are the links to my classes?

At the bottom of the main page are links for both Canvas and the Blackboard system. Click the link for the system your course is in and then use the courses information within either system to pull up your list of online courses.

Can students add items to the To Do List?

The student To Do List is populated with information configured within PeopleSoft. As such, individuals will not be able to add items to the To Do list.   

Will students be able to get to the Health Center page from the new portal?

Yes, the project team is working to ensure that all services available in the old portal are migrated to the new system.   

What do I do if I have an idea for the new portal?

Ideas and suggestions for the new portal may be submitted via the feedback page .