Unified Communications (UC)

UC Phase Two - Unity Voicemail Implementation

  • March 13, 2013
    • users will be able to access the new Unity voicemail system
    • users will be able  to setup their announcement and password in the Unity system
    • accessing voicemail will give users the option to access the old Audix system or to go to Unity to set up announcement and password
    • Unity Voicemail Documentation
  • March 20, 2013
    • Cisco Unity will replace the old Audix voicemail system
    • Voicemails from the Audix system will remain accessible until March 29 at 5 p.m.
    • users will continue to access voicemail by the same means, pressing the voicemail button on the phone, dialing 29622 from a campus phone or by dialing 419-372-9622 from an off campus phone
  • March 29, 2013 at 5 p.m.
    • - Voicemail messages in the old Audix system will be deleted and Audix will no longer be available.

Please note:  The Audix voicemail system used by Resident Advisors is a separate system that will transition after the end of the Spring 2013 semester.

PhaseServices ImpactedDates
Phase 1Upgrade Network SwitchesFebruary through March 2013 - completed
Phase 2Replace Voicemail SystemMarch 2013 - completed
Phase 3Unified Email SystemMay through October 2013 - completed
Phase 4Telephone UpgradesMay through November 2013 - completed
Phase 5Enhance 911May through December 2013
Phase 6Call CentersSeptember - November 2013 - completed
Phase 7WebExTBD
Future PhasesVoicemail to Email.
Instant Messaging