Unified Communications (UC)

UC Phase Two - Unity Voicemail Implementation


Training Sessions


Wednesday, March 13, 201311:00 a.m until 12:00 p.m.
Friday, March 15, 20138:30 a.m. until 9:30 a.m.
Tuesday, March 19, 201310:30 a.m. until 12:00 p.m.


All sessions will be held in 310 Hayes Hall.

No registration is required prior to attending a session.

Sessions will focus on how to use the new Unity voicemail system.

It is estimated that learning the new system will take about 10 minutes - attendees may come and go as appropriate during the posted training time.

Attendees will also see the new phone models that will be implemented during Phase 4 of the Unified Communications (UC) project.

PhaseServices ImpactedDates
Phase 1Upgrade Network SwitchesFebruary through March 2013 - completed
Phase 2Replace Voicemail SystemMarch 2013 - completed
Phase 3Unified Email SystemMay through October 2013 - completed
Phase 4Telephone UpgradesMay through November 2013 - completed
Phase 5Enhance 911May through December 2013
Phase 6Call CentersSeptember - November 2013 - completed
Phase 7WebExTBD
Future PhasesVoicemail to Email.
Instant Messaging