Office of the CIO - Newsworthy Detail

Office of the CIO - 2004 Newsworthy Detail

2004 Archived Newsworthy Details

  Network Outage Scheduled for December 28

On Tuesday, December 28 a maintenance upgrade will be completed by our OARnet service provider. It is estimated that there will be a 15 minute downtime period for our Internet connection as this maintenance upgrade is completed between 5 am and 6 am. Any questions regarding this outage may be directed to the Technology Support Center at 2-0999 or tsc@bgsu.edu

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 University Meeting Maker Server Outage

The University Meeting Maker server will be unavailable from 8 am Thursday, December 23 through 8 pm Friday, December 24. Users are advised to refrain from using Meeting Maker during the time of this scheduled maintenance as any changes will not be saved to the server. Any questions regarding this outage may be directed to the Technology Support Center at 2-0999 or tsc@bgsu.edu

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 Internet Connection Outage

Internet connections to or from campus will be unavailable on Tuesday, December 21 from 12:01 am to 4 am to allow for the completion of maintenance. Any questions regarding this outage may be directed to the Technology Support Center at 2-0999 or tsc@bgsu.edu

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 TECS Applications for Spring 2005

The TECS (Technology Enhancement and Classroom Support) program is accepting applications for Spring Semester 2005 faculty projects. Details are available at the TECS web page.

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 Test Scanning Hours Extended

Hours for finals week, Dec. 13-18 will be from 8 am to 6 pm Mon through Fri and Sat from 8 am to noon. National Computer System answer sheets should be brought to 301 Hayes Hall.

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 Microsoft Software License Agreement Update

A new Microsoft Software Campus Agreement became effective as of July 1, 2004. This agreement allows the University to offer access to popular Microsoft software at substantial savings for faculty, staff, and students. Students purchasing the software will also be entered into a drawing to win a Dell laptop. See details of the new agreement at: Microsoft Agreement

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 Eportfolio Outage

The Eportfolio system will be unavailable on Sunday, November 28 at 11:00 p.m. due to necessary completion of system maintenance. The outage will last until 11:30 p.m. Any questions regarding this outage may be directed to the Technology Support Center (TSC), tsc@bgsu.edu or 2-0999.

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 High School Web Winners Announced at Tech Fair

Congratulations to the winners of the high school web contest as announced at the Tech Fair on October 21!

  • High School Web Site Winner - Put-in-Bay High School
  • Organizational Web Page Winner - Ottawa Hills High School Hockey
  • Personal Web Page 1st Place Winner - Julia Rohm - Ensing Ottawa Hills
  • Personal Web Page 2nd Place Winner - Marissa Walsh - Ottawa Hills
  • Personal Web Page 3rd Place Winner - Louise Maris - Ottawa Hills

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 BG@100 Open Forum

A BG@100 open forum has been scheduled for 11 a.m. on Tuesday, November 23 in 314 Bowen-Thompson Student Union. All staff, faculty, and students are invited to attend to learn more about the transition of administrative systems to PeopleSoft.

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 Keyserver Upgrade Scheduled

An upgrade to the Keyserver system will take place on Saturday, November 6 from 12:30 a.m. - 12:45 a.m. Keyserver may be briefly unavailable during this time. If there are any questions or concerns regarding this outage, please contact the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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 Wireless Network Upgrade Scheduled

The wireless network will be unavilable on Wednesday, November 10 from 10:00 p.m. until midnight in order to complete a system upgrade. If there are any questions or concerns regarding this outage, please contact the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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 Webmail Upgrade Scheduled

On Monday, November 8 from 6:00 a.m. - 7:00 a.m., a hardware upgrade for the webmail system will be completed. During this period ther emay be brief interruptions in webmail availability. If there are any questions or concerns regarding this outage, please contact the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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 Outage Scheduled for October 29

On Friday, October 29 from 6:30 a.m. - 7:00 a.m., the following applications will be unavailable due to an upgrade of the database associated with these applications: eTime for Students, Pinnacle, Class (Rec Center), Rhythmyx Content Management System, Resource 25, Remedy, Darwin, and BGSU account creation. IF there are any questions or concerns regarding this outage, please contact the Technology Support Center (TSC), tsc@bgsu.edu or 2-0999.

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 Network Outage Scheduled for Tuesday, October 26

From 4-7a.m. on Tuesday, October 26, there will be intermittent access for off-campus Internet sites due to a maintenance upgrade being completed by our OARNet service provider. If there are any questions regarding this outage, plase contact the Technology Support center (TSC), tsc@bgsu.edu or 2-0999.

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 2004 BGSU Northwest Ohio Technology Fair to be held on October 21

The 2004 BGSU Northwest Ohio Technology Fair is schedule for October 21 from 10 a.m. to 4 p.m. in the Lenhart Grand Ballroom of the Bowen Thompson Student Union.  Further details about the Tech Fair are available at the Student Tech web site www.bgsu.edu/studenttech/techfair/

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 Annual Technology Fair Seeks Participants

The BGSU Northwest Ohio Technology Fair is scheduled for Thursday, October 21, in the Bowen-Thompson Student Union's Lenhart Grand Ballroom from 10 a.m. to 4 p.m.  Participant sign-up will continue through Tuesday, September 21.  Any technology group, organization or business that would like to participante in the Tech Fair may complete the sign-up form available at www.bgsu.edu/studenttech/techfair/ or contact Kim Fleshman at 2-9459.

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 Outages Scheduled for Fall Break

ITS will be completing several upgrades during the Fall Break. Please see the following list for the application and/or hardware to be upgraded and the date and time of the scheduled outage. If there are any questions regarding any of these outages, please contact the Technology Support Center, tsc@bgsu.edu,2-0999.

Sunday Oct. 10 from 12:30-1:30 am - Keyserver will be upgraded and keyserved applications will be unavailable.

Monday, Oct. 11 from 6:30-7:00am - Network maintenance will be completed during this time. Internet connections and other applications relying on the network will be unavailable.

Tuesday, Oct. 12 from 6:30-7:00am - An Oracle database upgrade will cause the following applications to be unavailable during this time: e-Time for Students, Resource 25, Remedy, Pinnacle Telephone Billing, Class (Rec Center software), Rhythmyx Content Management, and BGSU account creation.

Tuesday, Oct. 12 from 7-7:30 am - A Residence Hall network upgrade will be completed. During this time resident hall network users will be able to access servers on campus, however, Internet access from residence halls will be unavailable.

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 BG@100 Open Forum Scheduled for October 12

A BG@100 Open Forum will be held on Tuesday, October 12 at 11:00 a.m. in 207 Bowen Thompson Student Union. This open forum will include a demonstration of the BG@100 HCM system. Please plan to attend.

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 ePortfolio Outage Scheduled for October 14

ePortfolio for Students will experience an outage on Thursday, October 14 from 5-7am in order to complete system maintenance. Any questions regarding this outage may be directed to the Technology Support Center, tsc@bgsu.edu, 2-0999.

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 ITS Information Security Office Security Alert

The Information Security Office has issued a Security Alert concerning numerous student systems that may be compromised. These machines may be compromised with backdoors which could be used to attack other systems and networks. Please see Security Alert Information for further information and security recommendations.

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 BG@100 Open Forum Scheduled for Sept. 23

A BG@100 Open Forum is scheduled for Thursday, September 23 at 9 a.m. in 314 Bowen Thompson Student Union. The forum is an opportunity to learn more about the BG@100 project and ask questions of team members. All are encouraged to attend. Questions regarding BG@100 may be directed to: BGat100@bgsu.edu

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 ePortfolio Outage

ePortfolio will experience an outage from 5-7a.m. on Wednesday, September 29 in order to complete system maintenance. Any questions regarding this outage may be directed to the Technology Support Center (TSC) tsc@bgsu.edu, 2-0999.

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 Weekly MyBGSU outages scheduled

Beginning Tuesday, August 31, MyBGSU will experience a 15-minute outage every Tuesday at 6 a.m. This will be in addition to the previously scheduled 15 minute outage every Saturday at 6 a.m. Users are advised not to use MyBGSU during these outage times. These outages will continue on this schedule until further notice. If further information is needed, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu

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  Lab Upgrade

In preparation for the Fall 2004 semester, several labs will receive upgraded hardware and/or software. Additionally, ITS open labs will begin to require users to log-on to the BGSU domain using their BGSU authentication username and password. For details regarding the labs and upgrades planned, see http://www.bgsu.edu/offices/cio/page5640.html

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Technology-equipped Classroom Training

A training session covering the operation of equipment in technology-equipped classrooms and the use of streaming video in campus classrooms will be offered on Friday, September 10 from 10-11:30pm in 203 Olscamp. Registration is not required.

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Outage Scheduled for Tuesday, Sept. 7

System maintenance and upgrades for ITS database servers has been scheduled for Tuesday, September 7 from 12:01 a.m. - 5:00 a.m. This maintenance/upgrade will cause outages for several applications that rely on these database servers. Please see the applications listed below for information regarding aplication availability during this time period.

  • MyBGSU - unavailable during outage period
  • e-Time for Students - web interface unavailable, card readers will remain functional
  • Pinnacle Telephone Billing - web interface will be unavailable
  • Rhythmyx Content Management System - unavailable during outage period

Listed above are the primary applications that will be affected by this outage, some other miscellaneous applications may be affected. If there are any questions regarding this outage or affected applications, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu

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FSG Lab to be renamed

In order to accurately reflect its current use, the FSG (Faculty, Staff, Graduate Student) Lab in 127 Hayes will be renamed 127 Hayes Lab effective August 23.

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Personal Web Server to experience an outage

On Friday, August 27 from 10:00 a.m. - 11:00 a.m., the web server used for personal web pages (personal.bgsu.edu) will be unavailable in order to complete hardware maintenance. If there are any questions or concerns regarding this outage, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu

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Internet Explorer version 5 and 6 vulnerabilities

The ITS Information Security Office has issued an advisory concerning vulnerabilities with Internet Explorer versions 5 and 6 on all Windows operating systems. For details see the ITS Information Security Advisory web page for further details.

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Extended MyBGSU Hours

MyBGSU will be available additional hours the following dates: Saturday, August 21 from 7:30 am - 9pm; Sunday, August 22 from 7:30am - 11:59pm; Monday, August 23 from 12:01am - 6am and 6:30am - 9pm.

MyBGSU may be unavailable for up to a 30 minute period beginning at 5:30pm on Sunday August 22 in order to complete necessary system functions.

Parking, Change Home Address, My Financial Aid Status, and Hire a Student Employee applications will not be available during extended hours.

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Extended TSC Hours

The Technology Support Center in 129 Hayes will be open the extended hours of 11 a.m. - 5 p.m. on Saturday, August 21 and Sunday, August 22.

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Technology-equipped Classroom Training

A training session covering the operation of equipment in technology-equipped classrooms and the use of streaming video in campus classrooms will be offered on August 17 and 18 from 2-3:30pm in 226 Olscamp. Registration is not required.

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Internet Outage Scheduled

On Saturday, August 14 from 12:01 a.m. until 6 a.m. the campus will experience an Internet outage in order to complete needed upgrades. If you have any questions or concerns regarding this outage, please contact the Technology Support Center (TSC) tsc@bgsu.edu, 2-0999.

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MyBGSU Outage Scheduled

MyBGSU will be unavailable from 12:00 midnight until 5:00 a.m. on Monday, August 9 in order to complete a database upgrade. Any questions or concerns regarding this outage may be directed to the Technology Support center (TSC) at tsc@bgsu.edu, 2-0999.

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eTime for Students Outage Scheduled

eTime for Students will experience an outage on Thursday, August 12 from 12:01 a.m. - 2:00 a.m. in order to complete an upgrade. Card readers for the eTime system will remain active during the outage; however, any web accessible features will be unavailable throughout the outage period. Any questions may be directed to the Technology Support Center (TSC) tsc@bgsu.edu, 2-0999.

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Network Outage Tuesday, August 3 from 4-4:30am

In order to complete maintenance, an Internet outage will be experienced on campus on the morning of Tuesday, August 3 from 4 - 4:30 a.m.  Any questions regarding this change may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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Union Lab to require BGSU domain log-on beginning August 2

The Union Lab, 103 Bowen-Thompson Student Union, will require users to log on to the BGSU domain using their BGSU authentication username and password beginning Monday, August 2.  Any questions regarding this change may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu, 2-0999.

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Bagle.af Worm Alert and Financial Aid Scam Alert

The ITS Information Security Office has issued an alert regarding the Bagle.af worm and a financial aid scam warning issued by the US Department of Education. See the ITS Information Security Alert web page at www.bgsu.edu/infosec/alerts.html for further details.

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MyBGSU Outage Scheduled

Beginning Saturday, July 24, MyBGSU will experience a 15 minute outage every Saturday morning at 6:00 a.m.  Users are advised not to use MyBGSU during this time.  The outage will continue weekly until further notice.

The outage will permit the management of resources associated with the instructor view of the gradebook by those using a Netscape browser.  If you experience any difficulties with this Blackboard feature or need any further information, please contact the Technology Support center (TSC) at tsc@bgsu.edu, 2-0999.

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BG@100 Open Forum Scheduled for July 22

A BG@100 Open Forum is scheduled for Thursday, July 22 at 9 a.m. in 314 Bowen Thompson Student Union. The forum is an opportunity to learn more about the BG@100 project and ask questions of team members. All are encouraged to attend. Questions regarding BG@100 may be directed to: BGat100@bgsu.edu

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ePortfolio Outage scheduled for July 21

ePortfolio for Students will experience an outage on Wednesday, July 21, from 5-7 a.m. in order to complete system maintenance. Any questions regarding this outage may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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Brief MyBGSU Outage scheduled for July 15

MyBGSU will experience a five minute outage on Thursday, July 15 at 6:00 a.m. in order to correct a problem viewing the gradebook tool in Netscape. Users are asked to not utilize MyBGSU during the outage period.

Any questions regarding this outage may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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Library Lab to require BGSU domain log on beginning July 9

The Library Lab, 122 Jerome Library, will require users to log on to the BGSU domain using their BGSU authentication username and password beginning Friday, July 9. With the beginning of the fall 2004 semester, users of Windows-based machines in ITS supported labs will be required to log on to the BGSU domain.

Any questions regarding this outage may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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ePortfolio for Students Outage Scheduled for Tuesday, June 29

ePortfolio for Students will experience an outage on Tuesday, June 29 from 6:00 a.m. - 7:00 a.m. in order to complete system maintenance.

Any questions regarding this outage may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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MyBGSU Outage Scheduled for Monday, June 28

MyBGSU is scheduled for an outage on Monday, June 28th from 1am to 5am in order to upgrade the Blackboard course management system.

This upgrade contains significant improvements to the gradebook and assessment tools. It also contains a handful of new features like a quick edit view, WYSIWYG content item editing (Windows/IE only), internal messaging, and a glossary tool.

Any questions regarding this outage may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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BGNet Server Software to be Upgraded

There will be an outage of the BGNet e-mail system on Thursday, June 17, between midnight and 1 a.m. to allow for a software upgrade.  During the upgrade period the ability to check, send, and receive e-mail will be interrupted.  All inbout mail will be queued for delivery following the completion of the upgrade.  

Any questions regarding this outage may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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eTime for Students and Content Management to experience a brief outage

eTime for Students and the Content Management System (CMS) will experience a brief outage on Tuesday, June 15 at 6:00 a.m. It is anticipated that the outage will last for no more than 15 minutes.

Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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BGNet Virus Filtering Upgraded

There will be a series of brief interruptions in e-mail delivery on Thursday, June 10, between midnight and 1 a.m. to allow for an upgrade of the mail transport and virus filtering software on the BGNet servers. These brief outages will not effect the ability to check e-mail but may cause short delays in sending or receiving messages during the upgrade period.

Any questions regarding this upgrade may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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BG@100 Open Forums Scheduled

Several open forums have been scheduled to provide an opportunity to learn more about the BG@100 Administrative Systems Project to transition Human Resources, Benefits Administration, and Payroll modules to the PeopleSoft system. Project personnel will be available to share information and answer questions at the following dates/times:

Tuesday, May 18 at 11:00 a.m.

Thursday, May 20 at 9:00 a.m.

Wednesday, May 26 at 2:00 p.m.

Plan to attend the session that best fits your schedule - no registration is required. All sessions will be held in 314 Bowen-Thompson Student Union. Any questions regarding this project may be directed to BGat100@bgsu.edu

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Voice Mail to be inactive briefly Friday

Audix voice mail systems will be temporarily unavailable from 6:30 - 7:00 a.m. on Friday, May 14, 2004. All messages and/or greetings currently on phones will remain unchanged. A busy signal will be received if attempting to log into the system during the outage time. Any questions regarding this outage may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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BGNet SPAM filtering to be upgraded

There will be an interruption of BGNet SPAM filtering on Thursday, May 13,2004 from 12:01 a.m. until 4:00 a.m. to allow for an upgrade to the SPAM filtering software. This upgrade is designed to provide improvement in the ability of the mail system to accurately identify and tag SPAM messages. There will be no interruption of mail delivery or virus protection as a result of this upgrade, and no user level configuration changes will be necessary. Any questions regarding this upgrade or BGNet SPAM filtering may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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Hayes 127 Lab and Library Lab to be upgraded

The machines in the Hayes 127 Lab and Library (122 Jerome) Lab will be upgraded on Tuesday, May 11 and Wednesday, May 12. Once complete, the Hayes 127 Lab will have iMacs (1.25GHz, 512 MB RAM, 80 GB Hard Drive, SuperDrive-DVD-R/CD-RW, Firewire, 17" monitor, running OS X)and GX270 SmallForm Factor Dells (2.80GHz, Pentium 4, 512MB RAM, 64MB graphics card, 80GB Hard Drive, 3.5" floppy drive, 8x DVD+RW/+R and 48X CD-ROM, Firewire, and 17" flat panel display running Windows XP). The Library Lab will also be upgraded to the GX270 SmallForm Factor Dells. Any questions regarding these upgrades may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, 2-0999.

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Test Scanning Hours Extended for Finals Week

Spring 2004 Finals Week Hours (May 3-8, 2004) for test scanning will be from

  • 8:00 a.m. - 6:00 p.m. Monday through Friday and
  • 8:00 a.m. - 12:00 noon on Saturday

Participants should bring their National Computer System answer sheets to 301 Hayes Hall to submit for scanning.

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Outages for areas east of Mercer Road scheduled

Due to work being completed along Mercer Rd., the building east of Mercer will experience a network outage on Thursday, May 6 beginning at 5:00pm. Work is scheduled to be completed and network access restored by 8:00am on Fri, May 7. Also, buildings east of Mercer will experience brief, intermittent phone outages between 6:00am and midnight on Sun, May 9. Please contact the Technology Support Center (TSC), tsc@bgsu.edu, or 2-0999 if any problems are experienced after the outages or for any questions regarding this outage.

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Virtual Calendar Update Scheduled for Saturday, May 1

The Virtual Calendar will be unavailable on Saturday, May 1 from 8:00 a.m. - 9:00 a.m. in order to complete an update. The Virtual Calendar lists scheduled events in the Bowen-Thompson Student Union, Olscamp Conference Center, Prout Chapel, and outdoor and banner spaces. Any questions regarding this outage may be directed to the Technology Support Center (TSC), tsc@bgsu.edu, or 2-0999.

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April Student Tech Monthly Special Event

The April Monthly Special Event in the Student Technology Center will feature Jeff Nelson, Director of the University Bookstore who will speak on the topic of New and Emerging Technologies in the University Bookstore. This Special Event will be held on Wednesday, April 28 at 2:00 p.m. in 200 Saddlemire. Plan to attend - no registration is needed.

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e-Time for Students and e-Portfolio outage on Monday, April 26

e-Time for Students and e-Portfolio will experience an outage on Monday, April 26 from 6:00 a.m. -7:00 a.m. in order to complete system maintenance. Card readers for the e-Time system will remain active during the outage; however, any Web accessible features will be unavailable throughout the outage period. Any questions may be directed to the Technology Support Center (TSC), tsc@bgsu.edu or 2-0999.

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e-Time for students outage on Thursday, April 15

e-Time for Students will exerience an outage on Thursday, April 15 from 6:00 a.m. -6:30 a.m. in order to complete system maintenance. Card readers will remain active during the outage; however, any Web accessible features will be unavailable throughout the outage period. Any questions may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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eTime for Students Outage possible on 3/25/04 from 5:00 a.m. - 5:15 a.m.

The eTime for Students system may be unavailable briefly on Thursday, March 25 from 5:00 a.m - 5:15 a.m. in order to allow for the completion of an upgrade. It is anticipated that there will be no interruption to service, however the system may be down briefly in order to complete the upgrade. Any questions regarding this possible outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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Information Security Advisory - Mydoom.f Virus

The BGSU ITS Information Security Office has issued an advisory concerning the Mydoom.f virus. Do not open email attachments with a ".zip" file extension without verifying with the sender that the file was intentionally sent.

For more information please see:

MyDoom.f Virus

If you need assistance protecting your computer, please contact the Technology Support Center (TSC) at 2-0999 or tsc@bgsu.edu. Residential students should contact Residential Computing Connection (RCC) at 2-8077 or rcchelp@listproc.bgsu.edu for assistance.

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MyBGSU will be unavailable Monday, March 15 from 5:00 a.m. - 6:00 a.m.

MyBGSU will be unavailalbe on Monday, March 15 from 5:00 a.m. -6:00 a.m. in order to complete an upgrade. Any questions regarding this outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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eTime for Students unavailable March 9 and 10

The eTime for Students system will be unavailable March 9 & 10 in order to allow for the completion of a system upgrade. The system will be unavailable from Tuesday, March 9 at 9:00 a.m. through Wednesday, March 10 at midnight. During the time of the outage, the card swipe devices and web application will be unavailable. Reporting any student time worked during this outage period will need to be completed manually by supervisors when the system returns to production on Thursday, March 11. Any questions regarding this network outage may be directed to the Technology Support Center (TSC) tsc@bgsu.edu or 2-0999.

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BGSU Network Outage Scheduled for Sunday, March 7

On Sunday, March 7 at 2:00 a.m. all network services will be unavailable in order to complete a hardware upgrade. Once the hardware upgrade has been completed, network services will systematically be restored during the outage period. It is anticipated that most network services will be restored by 8:00 a.m. MyBGSU availability will return by 12:00 noon on Sunday.Any questions regarding this network outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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Possible email delivery delays on March 3 from 12:01 a.m. - 4:00 a.m.

On Wednesday, March 3 from 12:01 a.m. - 4:00 a.m. there will be short intermittent outages of the primary inbound mail servers in order to complete hardware maintenance that began on Monday. During this period there may be delays in the delivery of incoming email messages. Any messages received during this time will be queued for delivery following the resumption of services. Any questions regarding this network outage may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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Possible email delivery delays on March 1 from 12:01 a.m. - 7:00 a.m.

On Monday, March 1 from 12:01 a.m. to 7:00 a.m. there will be short intermittent outages of the primary inbound mail servers in order to complete hardware maintenance. During this period there may be delays in the delivery of incoming email messages. Any messages received during this time will be queued for delivery following the resumption of services. Any questions may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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MyBGSU to experience an outage

MyBGSU will experience an outage on Saturday, February 28 at 2:00 a.m. in order to install an upgrade. It is anticipated that the outage will last no longer than one hour. Any questions may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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Information Security Advisory for Microsoft Windows Users

The BGSU ITS Information Security Office has issued an advisory concerning a serious software flaw that impacts several Microsoft security applications. This is referred to as the "ASN.1 Library" vulnerability.

Attackers are expected to exploit this vulnerability within a few weeks, so prompt attention is recommended. Please run the Microsoft Windows Update procedure at your earliest convenience, and install all critical updates. If you experience delays or connection problems with the Microsoft support site, please try again later.

For more information please see:

ASN.1 Library Vulnerability

If you need assistance protecting your computer, please contact the Technology Support Center (TSC) at 2-0999 or tsc@bgsu.edu. Residential students should contact Residential Computing Connection (RCC) at 2-8077 or rcchelp@listproc.bgsu.edu for assistance.

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Student Tech February Monthly Special Event - February 25

The Student Tech February Monthly Special Event will feature an introduction to the Large Format Digital Imaging Lab by Joe Catalano and Brent Cavanaugh. The event will begin in the Student Tech Center - 200 Saddlemire and then will proceed to the lab on the first floor of Saddlemire. Plan to attend to learn about this one-of-a-kind facility.

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eTime for Students to experience an outage

e-Time for Students will experience an outage on Saturday, February 21 at 10:00 p.m. in order to complete a maintenance upgrade. It is anticipated that the outage will last no longer than one hour. Card readers will remain active during the outage; however, any web-accessible features will be unavailable throughout the outage period. Any questions may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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ePortfolio System to experience an outage

The e-portfolio system will experience an outage on Wednesday, February 18 at 6:30 a.m. in order to complete system maintenance. It is anticipated that the outage will last for less than one hour. Any questions may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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eTime for Students Outage Scheduled for Friday, February 13

e-Time for Students will experience an outage on Friday, February 13 at 5:30 a.m. in order to complete a maintenance upgrade. The outage will last no longer than one hour. Card readers will remain active during the outage; however, any web-accessible features will be unavailable throughout the outage period. Any questions may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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MyDoom Virus Alert

The ITS Information Security Office has issued an alert regarding a Windows virus called MyDoom. This is a rapidly spreading virus that is being spread via email attachments and peer-to-peer file sharing applications. It is recommended that email attachments from unknown sources not be opened. It is important to keep anti-virus software current. See the link below for anti-virus software and read further details about this virus by following the Alerts link below.


To update anti-virus software,
see: Anti-virus Software
For more information regarding this virus,
see: Alerts
For further information on file sharing safety,
see: File Sharing Safety

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Parking Registration via MyBGSU to experience an outage

The parking registration system available within MyBGSU will experience an outage on Monday, February 2 from 8:00 a.m. - 12:00 noon in order to complete system maintenance. If there are any questions regarding this outage, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu

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Digital Video Streaming Service Search Engine

The Digital Video Streaming Service Search engine (My Video Search on MyBGSU) will be unavailable Friday, January 30 beginning at 10:00 p.m. The maintenance process to be completed during this outage can take anywhere from 8 to 14 hours. Any questions or concerns may be directed to dvss@wbgu.bgsu.edu

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ePortfolio System Outage Scheduled for Thursday, January 29

The ePortfolio system will experience an outage on Thursday, January 29 from 6:00 a.m. - 7:00 a.m. in order to complete system maintenance. If there are any questions regarding this outage, please contact the Technology Support Center (TSC) at 2-0999, tsc@bgsu.edu

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Identity Theft Defense

The January Student Tech Monthly Spotlight will provide information on "Identity Theft Defense - What Students Should Know". This presentation by Thomas Roberts, ITS Security Analyst will be on Wednesday, January 28 at 2:00 p.m. in 200 Saddlemire Student Services. No registration is required. Plan to attend to learn more about this crime and what you can do to prevent being a victim of identity theft.

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Technology Equipped Classroom Training Session

On Friday, January 23, 2004 a training session covering operation of equipment in technology equipped classrooms will be offered. A technology equipped classroom contains, at a minimum, a permanently installed video projector and computer. The session will provide information on operation of equipment in technology equipped classrooms and the use of streaming video on campus.

The session will be held from 8:30 a.m. - 9:30 a.m. in 226 Olscamp Hall and registration is not required. Please contact Julie Baker at 2-7414 or jbaker@bgsu.edu if there are any questions.

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MyBGSU Outage on Monday, January 19 from 2:00 a.m. - 3:00 a.m.

MyBGSU will be unavailable from 2:00 a.m. - 3:00 a.m. on Monday, January 19, 2004 in order for system maintenance to be completed. Any questions may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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Wireless Authentication Begins January 5, 2004

An authentication system called the BGSU Bluesocket Wireless Gateway will be implemented as a part of BGSU's wireless network on January 5, 2004.

In order to gain access to BGSU's wireless network, users open a Web browser that automatically displays an authentication page. Users are directed to enter their BGSU username and password in order to complete the authentication process.

Links of interest:
Areas of campus with wireless accessibility
Wireless Network Connection Documentation


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Network Upgrades to take place December 29, 2003 through January 10, 2004

Upgrades to the network will be taking place from December 29 through January 10. It is recommended that anyone experiencing difficulty in connecting to the network try rebooting the machine. If difficulties continue, contact the TSC at 2-0999, tsc@bgsu.edu to report the problem.

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e-Time for Student Outage on Thursday, January 15
Outage has been CANCELLED and will be rescheduled at a later date

e-Time for Students will experience an outage on Thursday, January 15 at 6:00 a.m. in order to complete a maintenance upgrade. The outage will last no longer than one hour. Card readers will remain active during the outage; however, any Web accessible features will be unavailable throughout the outage period. Any questions may be directed to the Technology Support Center (TSC) at tsc@bgsu.edu or 2-0999.

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Extended MyBGSU hours prior to Spring Semester

MyBGSU is extending hours the weekend prior to the Spring 2004 semester in order to provide additional access for obtaining faculty class rosters and student class schedules.

Hours of availability will be:
Saturday, January 10 from 7:30 a.m. - 9:00 p.m.
Sunday, January 11 from 7:30 a.m. - 11:59 p.m. and
Monday, January 12 from 12:01 a.m. - 9:00 p.m.

(Please note: MyBGSU may be unavailable for up to a 30 minute period at 5 p.m. Sunday and at 6 a.m. Monday in order to complete necessary system functions.)

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TSC Extended Hours

The Technology Support Center (TSC) in 129 Hayes Hall will be open 12:00 noon - 6:00 p.m. on Saturday, January 10 and Sunday, January 11.

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Technology Equpped Classroom Training Session

On Thursday, January 8, 2004 a training session covering operation of equipment in technology equipped classrooms will be offered. A technology equipped classroom contains, at a minimum, a permanently installed video projector and computer. The session will provide information on operation of equipment in technology equipped classrooms and the use of streaming video on campus.

The session will be held from 1:30 p.m. - 3:00 p.m. in 203 Olscamp Hall and registration is not required. Please contact Julie Baker at 2-7414 or jbaker@bgsu.edu if there are any questions.

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Webmail Outage Scheduled

On Thursday, January 8 at 12:01 a.m., Webmail will be unavailable for one hour in order to complete necessary system maintenance. This outage will not impact users of other email clients such as Eudora. Any questions may be directed to the Technology Support Center (TSC) at 2-0999 or email tsc@bgsu.edu


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Office of the CIO Holiday Hours

The areas within the Office of the CIO (IS, IMS, Student Tech, and Web Development) will be closed December 25 & 26 and January 1 & 2. Standard hours of operation will be observed on all other dates.

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Blackboard 6 Coming in January

An upgrade to Blackboard 6 will be completed on January 5, 2004. Data from Blackboard 5 has been captured and is currently being migrated to the Blackboard 6 production environment. To ensure that data will be available, please make any changes in Courseware or Organizations after 5 a.m. on January 5, 2004. Any questions regarding Blackboard may be directed to blackboard@bgsu.edu

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