Academic Resource Center not just for students

Along with its recent move to 127 Hayes Hall, the Academic Resource Center   has expanded its services to faculty and staff.

The center staff—Director Stephen Kendall, Program Coordinator Kim Fleshman and the student employees—provide individual tutoring for students and faculty, conduct workshops on numerous software applications and offer a wide array of tutorials on the center’s Web site,

Of particular interest to faculty is the support offered for Blackboard and MyFiles, said Kendall.

While the University has been using Blackboard for some time and Blackboard support calls should be directed to the Technology Support Center (2-0999), the Academic Resource Center   adds another dimension to the support provided. “Our specific charge is to provide faculty with one-on-one support. The easier we can make it for faculty to get up to speed using Blackboard, and now MyFiles, the better use they can make of their time,” Kendall said.

MyFiles allows faculty, staff and students to store files and have access to them from anywhere on or off campus, using a Web browser. Each account provides the holder a gigabyte of storage space. (See

Users can determine who can see or edit individual files and eliminate the need to send attachments by email. Each file can be designated either private or for sharing by individuals or groups.

Curricular support
In addition to training and support for their own use of technology, the center can help faculty with technology they would like to use in the classroom. Faculty can ask the Student Tech Center to provide a workshop for applications they want their classes to learn, Kendall said, instead of the faculty teaching it themselves. The center is already scheduling workshops for spring but can still make time this semester if needed, he added.

Faculty may also refer students to the center for individual tutoring.

The center offers support for such applications as PowerPoint, Photoshop, Dreamweaver, Final Cut Pro, Adobe Premiere, iMovie, GarageBand and much more.

“We can incorporate custom requests into our workshops for faculty who have a specific project in mind for their class,” Kendall said, adding that the center strives to be responsive and anticipate campus needs in terms of software and equipment.

Kendall estimates that 50 percent of the student body, or about 10,600 students, has been served by the center, and there have been upward of 4,700 equipment rentals. “Both have increased every year,” he noted.

For complete information on the Student Technology’s services, including equipment rental and technology workstations, and a listing of all tutorials and workshops, visit the Web site ( Or stop in at 127 Hayes Hall to meet the staff, and see how they can help enhance your technology knowledge.

September 24, 2007